Consumer Rights
Dear Participants,
As participants in Funds managed by C-QUADRAT Ampega Asset Management Armenia LLC, you can receive information abount funds under management, as defined by:
- The Article 29 of Law on Funded Pensions,
- The Article 93 of Law on Investment Funds.
This information may be presented to you based on your written application in 3 working days starting from the date of the application. Written applications are accepted by:
- Address: Hanrapetutyan 37, Yerevan, Armenia, 0010
- E-mail: office@c-quadrat-ampega.am
Such information will be provided to you free of charge.
If you have any complaints with respect to the services rendered by C-QUADRAT Ampega Asset Management Armenia LLC, you may submit them to the Company by the following means:
- Tel.: +37410 56 99 21
- Address: Hanrapetutyan 37, Yerevan, Armenia, 0010
- E-mail: office@c-quadrat-ampega.am
In cases where a satisfactory response is not provided to your complaints, you have the opportunity to apply for protection of your rights to Financial System Mediator.
Office of the Financial System Mediator Address:
15 Khorenatsi Street, “Elite Plaza” business centre, 7-th floor, Yerevan, RA
Phone: (374 60) 70 11 11
Fax: (374 10) 58 24 21
E-mail: info@fsm.am
Web: www.fsm.am
What to do if you have a complaint?
Regulation on examination of customers’ complaint/claims
Application form of complaint/claim by the Customer
